Doctors', Nurses' and Healthcare Assistants' clinics are by appointment only.

An appointment can be made by telephoning the surgery or calling into the surgery during opening hours.

Urgent Appointment

If you have a problem that cannot wait for a routine appointment, please tell the receptionist and you will be included in the next available surgery.

If you cannot keep an appointment please inform us as soon as possible so that it may be offered to others. Normally you may consult any of the Doctors.

In life-threatening emergencies such as severe bleeding, collapse, unconsciousness, severe chest pains and severe breathlessness, telephone 999.

Telephone Advice

If you need some advice from the Doctor, but you cannot attend the surgery, the best time to ring is towards the end of surgery. For urgent advice you may ring during surgery hours. The Nurse may also be contacted during her surgery. Please make sure that the surgery has your up-to-date contact details, i.e. address, home telephone number, work and mobile number. We will not be able to contact you if your phone number does not accept calls.

Booking Appointments Online

You can also register Online to request your prescriptions, make appointments and request to see your medical records.  To arrange this, please bring ID with you. eg Passport, Driving Licence etc and speak to the Receptionists to register for this “On-line” service.

Alternatively, the Receptionist may register you for Online services if you are known to them but this does not apply to newly registered Patients.

Once you have your login details click on the icon below for the sign page for SystmOnline:


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© Neighbourhood Direct Ltd 2018
Central Surgery - 1st Floor, North Road Primary Care Centre, 183-195 North Road, Westcliffe-on-Sea, Essex, SS0 7AF
  • Telephone 01702 342589
Thorpe Surgery - 38 Acacia Drive, Thorpe Bay, Essex, SS1 3JX
  • Telephone 01702 588046
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Your Neighbourhood Professionals. Just a Click Away!
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