We would ask all our patients to:
• Attend (or cancel) any booked appointment
• Order repeat prescriptions in good time (at least 48 hours)
• Treat all practice staff courteously
Violent Or Abusive Behaviour
Thankfully this is very rare.
A zero tolerance policy towards violent, threatening and abusive behaviour is now in place throughout the National Health Service.
The staff in this practice have the right to do their work in an environment free from violent, threatening and abusive behaviour.
If you do not respect the rights of our staff we may choose to inform the police and make arrangements for you to be removed from our medical list.
Freedom of Information – Publication Scheme
The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available. This scheme is available from reception.