Central & Thorpe Surgeries

1Patient Survey 2018

Approximately how many times have you seen a medical professional at the surgery in the last 12 months?

Which of the following services have you used at the surgery in the last 12 months? (Please tick all that apply)

GP Appointment

Nurse Appointment

Telephone Advice (GP or Nurse)

Home Visit

Health Care Assistant

Blood Tests

Practice Website

Other

Overall, how do you rate the Range & Quality of the Services you have used in the last 12 months?Please Choose...ExcellentGoodFairPoor

In the past 6 months have you always been able to get an Urgent Appointment with a doctor or nurse when you have requested one?Please Choose...YesNoNot Applicable

Please rate on the Efficiency of how easily you were able to get each of the following in the past 6 months, if applicable.

Speak to a health care professional on the phonePlease Choose...ExcellentGoodFairPoor

See a health care professional face to facePlease Choose...ExcellentGoodFairPoor

Get test resultsPlease Choose...ExcellentGoodFairPoor

Do you find the present system for Booking Appointments convenient?Please Choose...YesNo

If you answered No to the above question, what would improve it for you?

How important to you are the following Services Offered at the surgery?

Online services via the internetPlease Choose...ExcellentGoodFairPoor

Telephone consultationsPlease Choose...ExcellentGoodFairPoor

Face to face consultationsPlease Choose...ExcellentGoodFairPoor

Based on your last visit to a Nurse, please rate the Treatment & Care ProvidedPlease Choose...ExcellentGoodFairPoor

Based on your last visit to the surgery, please rate on the Service of the ReceptionistPlease Choose...ExcellentGoodFairPoor

Based on your last visit to a Doctor, please rate the Treatment & Care ProvidedPlease Choose...ExcellentGoodFairPoor

And which Doctor was it?

Your feedback is very important to us and used to improve our quality of service and treatment we provide. Please add any additional comments below you feel would be useful to the management of the practice.

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Privacy Protection

Information entered into practice survey forms is used only for the purposes of processing your Survey information and is stored and accessed securely by designated Practice staff.

Issues raised in comments may be discussed between relevant members of the Practice. The information is used for quality monitoring purposes, in line with the expectations of the patients submitting the feedback.

Any personal information transmitted via Practice Survey forms may be anonymised by the Practice when this is required to ensure compliance with General Data Protection Regulation.

This information is not shared with any external third party organisations.

This information is kept for as long as the site is active or it is deleted by a site administrator.

Learn more about our Privacy Policy and Terms of Use. Should you have any concerns about sending your personal details using the web, please use one of the alternative methods offered by our organisation.

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