During Covid 19 we are doing telephone or video triage. if the Doctor needs to see you they will make an appointment for you.
Please speak to reception to see what nursing appointments we are doing at the moment.
Doctors', Nurses' and Healthcare Assistants' clinics are by appointment only.
An appointment can be made by telephoning the surgery or calling into the surgery during opening hours.
Do not come to the surgery if you have any Covid 19 symptoms or are having to self isolate.
Evening & Weekend GP & Nurse Appointments
Our surgery provides additional GP & Nurse appointments on weekday evenings 6.30pm to 8.00pm and weekends 9.00am to 3.00pm
Please contact the surgery reception to book an appointment or
call 01702 742102 after 6.30pm weekdays and over the weekend.
Appointments will be offered from:
North Shoebury Surgery, Frobisher Way, Shoeburyness, Southend-on-Sea
SS3 8UT
Queensway Surgery, 75 Queensway, Southend-on-Sea SS1 2AB
To book an appointment please contact your surgery or call 01702 742102 after 18.30 or over the weekend.
Urgent Appointment
If you have a problem that cannot wait for a routine appointment, please tell the receptionist and you will be included in the next available surgery.
If you cannot keep an appointment please inform us as soon as possible so that it may be offered to others. Normally you may consult any of the Doctors.
In life-threatening emergencies such as severe bleeding, collapse, unconsciousness, severe chest pains and severe breathlessness, telephone 999.
Telephone Advice
If you need some advice from the Doctor, but you cannot attend the surgery for urgent advice you may ring during surgery hours. The Doctor or Nurse will call you back. Please make sure that the surgery has your up-to-date contact details, i.e. address, home telephone number, work and mobile number. We will not be able to contact you if your phone number does not accept calls.
Booking Appointments Online
You can also register Online to request your prescriptions, make appointments and request to see your medical records. To arrange this, please bring ID with you. eg Passport, Driving Licence etc and speak to the Receptionists to register for this “On-line” service.
Alternatively, the Receptionist may register you for Online services if you are known to them but this does not apply to newly registered Patients.
Once you have your login details please sign into SystmOnline.