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Practice Charter

Patients' Responsibilities

We would ask all our patients to:

• Attend (or cancel) any booked appointment

• Order repeat prescriptions in good time (at least 48 hours)

• Treat all practice staff courteously

Violent Or Abusive Behaviour

Thankfully this is very rare.

A zero tolerance policy towards violent, threatening and abusive behaviour is now in place throughout the National Health Service.

The staff in this practice have the right to do their work in an environment free from violent, threatening and abusive behaviour.

If you do not respect the rights of our staff we may choose to inform the police and make arrangements for you to be removed from our medical list.

Freedom of Information – Publication Scheme

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available. This scheme is available from reception.

Your Neighbourhood Professionals. Just a Click Away! Counselling: why wait for a NHS appointment? Contact a private counsellor today Need care but want to stay in your own home?
Central Surgery - 1st Floor, North Road Primary Care Centre, 183-195 North Road, Westcliffe-on-Sea, Essex, SS0 7AF
  • Telephone 01702 342589
Thorpe Surgery - 38 Acacia Drive, Thorpe Bay, Essex, SS1 3JX
  • Telephone 01702 588046
Practice Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away! Counselling: why wait for a NHS appointment? Contact a private counsellor today Need care but want to stay in your own home?
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